Terms & Conditions

Product Information & Responsibility

MilkGlow is an independent South African retailer. We do not manufacture, formulate, or alter the products we sell. Product descriptions, ingredient information, and usage guidance are based on information provided by the manufacturer. While we aim to ensure accuracy, MilkGlow cannot guarantee that all product information is complete, current, or free from error.

Customers are responsible for reviewing product ingredients and determining whether a product is suitable for their individual skin type or sensitivities.

Skin Sensitivity & Patch Testing

Skincare products may cause reactions depending on individual skin conditions or sensitivities. We strongly recommend performing a patch test before full use of any new skincare product.

If irritation, redness, or discomfort occurs, discontinue use immediately and consult a healthcare professional if necessary. MilkGlow cannot be held responsible for adverse reactions resulting from the use or misuse of products purchased through our website.

Product Use

Products sold by MilkGlow are intended for external cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any medical condition. Always follow the instructions on the product packaging.

Limitation of Liability

To the maximum extent permitted by applicable law, MilkGlow shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use any product purchased from our website. MilkGlow's total liability, if any, shall be limited to the purchase price paid for the product.

Nothing in these terms excludes or limits rights granted to consumers under applicable South African consumer protection laws.

Product Availability & Changes

MilkGlow reserves the right to update product descriptions, pricing, and availability without prior notice. Product packaging or appearance may vary slightly from images displayed on the website due to supplier updates or packaging revisions.

Independent Retailer

MilkGlow operates as an independent retailer and is not affiliated with or officially endorsed by any brand it sells, including LAIKOU, unless otherwise explicitly stated.